What is ziplining?
Imagine soaring through the air and experiencing nature from a different perspective. After strapping on a specially-designed 2-piece seat and chest harness, ziplining lets you zoom from platform-to-platform, high in the sky. Attached to your harness is a caribiner, a metal loop that secures you to a wheel on a cable that’s strung from one tree to another. Together, this high-flying equipment allows you to glide effortlessly and take in the beauty of Lake Chelan and the beautiful Washington mountains.
How safe is ziplining?
All adventure activities done above the ground carry certain inherent risks. We have taken numerous steps to mitigate these risks. Our course was built to meet or exceed ACCT professional standards (www.acctinfo.org). Our Guides provide basic training, a thorough safety briefing, and a quick demonstration to introduce you to the world of ziplining. In flight training, you’ll learn the basics of sitting in your harness and braking techniques while our Guides handle attaching your carabiners and trolleys to the ziplines. Your safety will be highly dependent on following your Guide’s instructions and the procedures we teach you. Our trained staff inspect all equipment, landing platforms, and ziplines daily for your safety and confidence.
What if I’ve never done a zipline course before?
Don’t worry—our experienced tour Guides have been trained to help new zippers become experts in no time. Your first zip will be “junior size” in height and length, to help you feel comfortable with the experience. Just follow your Guide’s directions—you’ll do fine.
When would you cancel a tour due to weather conditions?
We would cancel a tour due to severe weather conditions that might include high winds, lightning or intense rains. Sometimes these conditions occur in very short periods of time, therefore, tour cancellation is at the discretion of Tunnel Zip Lines Management. If your tour is canceled, Tunnel Zip Lines will make every effort to reschedule your tour at a time convenient for you.
When do I need to arrive for my tour? What if I’m late?
We ask you arrive at least 30 minutes prior to your scheduled tour time. This will allow enough time and preparation for your ziplining experience. If you are late you may not be able to join your tour. Your tour and guide will leave as scheduled whether you are there or not. Please make sure to check current road conditions on local highways and account for slow travel on nearby country roads when planning your visit to Tunnel Zip Lines.No refunds are given for late arrivals. If you arrive late and we have to start your tour without you, we’ll make every effort to put you on a later tour if there is availability. We ask you to arrive at least 30 minutes prior to your reserved tour time to allow for check-in and flight preparation.
Are reservations required?
Yes—tours fill up fast. Flights are filled on a first-come, first-serve basis. To reserve a tour, call (509) 682-0152 or register here.
What is the cost?
Tunnel Zip Lines ziplining experience costs $75 per person plus tax. People from 8 years of age and up are welcome!
Should we tip our guides?
Although tipping your guides is not required, it does show your guides that you truly appreciated your experience with them and at Tunnel Zip Lines. A lot of our guides are college students, every dollar is appreciated and helps a lot!
What are the safety requirements? Dress code? Weight/height limit?
Safety is fundamental to Tunnel Zip Lines operations. We use only state of the art equipment, provide extensive training to all guides, and conduct our tours in a safe environment.
The following operational policies are in effect at our zipline courses:
- Courses are inspected each morning prior to the start of operations.
- Weekly, monthly, quarterly and annual course inspections and audits are conducted.
- Equipment usage is monitored and recorded after each use to ensure its integrity.
- Guides receive intensive training, including rescue techniques, and First Aid/CPR.
- All participants, including guides, wear the same type of equipment. No personal equipment is allowed on the courses.
- Each participant is connected to the cables at four points while traversing the zip lines, with lanyards and trolleys.
- Participants are asked to strictly adhere to safe zipping techniques and guides ensure that all procedures are followed throughout the course.
- One participant traverses a zipline at a time. No tandem zipping.
- Guides lead participants throughout the course and handle all equipment. This includes sending and receiving each participant between platforms.
All participants practice at our test zip line before moving onto the actual course.
Tunnel Zip Lines has established the following restrictions to ensure the safety of all participants:
Height Restrictions: Minimum height is 50 inches (4.2 feet). Minors must be accompanied by a parent.
Weight Restrictions: Minimum weight is 60 lbs. Maximum weight is 250 lbs. Weight limits are established to ensure proper zipping speed on the courses.
Physical Restrictions: These excursions are designed for persons in good physical condition. Participants must have full use of their limbs, and must be comfortable with heights and speed. Pregnant women, guests with existing injuries and/or seizure disorders are not allowed. Guests with current or re-occurring medical conditions should not take the course.
Legal Restrictions: Completion of a waiver/release form is required. Relatives other than the actual parents or legal guardians cannot accompany nor sign the waiver for a minor by law. A parent must be present and actively participate with the minor.
Communication: Participants must be able to understand and follow instructions in English.
Dress Code: Long pants, long shorts, and closed-toe shoes are required. Layered clothing is highly recommended.
What if I have more questions?
Feel free to call us between 9:00 AM and 5:00 PM at 1-888-494-7868, or email us firstname.lastname@example.org